Frequently Asked Questions

Everything you need to know about your First Health experience

What is the typical shipping time for orders?

Standard shipping usually takes 3-7 business days within the domestic United States. International shipping times vary by location but typically arrive within 10-21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or exchange.

How do I know which size will fit me best?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment and comparing it to our specifications for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

First Health Apparel is committed to ethical manufacturing. We use premium, durable fabrics designed for longevity to reduce waste and prioritize suppliers with certified fair-labor practices.

How can I track my order status?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.